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Shipping & Returns

When customer place an order, we will estimate shipping and delivery dates for you based on the availability of medical equipment and the shipping you choose. 

Postage and Packing charges depends on where you are ordering from. Once your medical equipment has been shipped off, Asem Medical Ltd are not held responsible if any of the products are missing or damaged.

All orders will be delivered within 1 - 2 Days After successful payment confirmation. You should be able to receive your order within 2 - 6 days depending on your country, including Saturday and Sunday.



Asem Medical Ltd is dedicated to your satisfaction. Every effort is made to pack and ship your order accurately and safely. If we make an error with your order package please contact us to obtain a Return Merchandise Authorization Number. If customer error, products must be returned unopened and handling charge up to 25% and shipping costs will be assessed.

All items are inspected before we process shipment. If customer receive an item that is not in good working order or is damaged, please contact our customer service and we will replace it with a new one. Customer may return an item for a refund (minus shipping charges) if you are not completely satisfied. Returns must be made in 30 days and all must include a Return Merchandise Authorization Number.

Before you return any equipment for any reason, please contact us to make shipment arrangements.


Privacy Policy

We will only use your personal information when it was collected. We will not subsequently used your personal information without your consent. Some of the ways we may use your personal information